Shipping Policy – Frequently Asked Questions

1. Do you deliver across India?

Yes! We're happy to deliver across India.

2. Are there any shipping charges?

Good news! We offer FREE shipping on all orders across India.

3. When will my order be shipped?

Orders are usually processed and dispatched within 1–2 business days after they are placed.

During festivals, sale periods, or other unforeseen circumstances, dispatch may take slightly longer. If there is any significant delay, our team will keep you informed.

4. How long will it take for my order to be delivered?

Our estimated delivery timelines are:

  • Metro Cities: 3–5 business days from the order date.

  • Other Major Cities: 5–8 business days from the order date.

  • Rest of India: 7–10 business days from the order date.

Please note that these are estimated delivery timelines and may vary due to factors beyond our control, including but not limited to weather conditions, natural calamities, political unrest, public holidays, courier network delays, or other unforeseen circumstances.

5. I entered the wrong delivery address. What should I do?

If you've entered an incorrect delivery address or contact details, please email us at customercare@letscurlup.com as soon as possible with your Order Number and the correct delivery address/contact details.

For security purposes, requests to update the delivery address or contact details will only be accepted from the registered email address associated with the order or after successful verification through the registered mobile number.

We'll do our best to update the details before your order is dispatched. Once the shipment has been handed over to our courier partner, address modifications may not always be possible.

6. Can I ship a single order to multiple addresses?

At the moment, each order can be shipped to one delivery address only.

If you'd like to send products to multiple addresses, we kindly request that you place separate orders for each destination.

7. How can I track my order?

Once your order has been dispatched, you'll receive the tracking details via email and SMS/WhatsApp (where applicable). You can use the tracking link to follow your shipment's journey in real time.

8. What should I do if my order is delayed?

While we do our best to deliver your order within the estimated timeline, occasional delays may occur due to courier network issues, weather conditions, public holidays, or other unforeseen circumstances.

If your order is delayed beyond the estimated delivery timeline, please feel free to contact our Customer Support team. We'll be happy to check the shipment status and assist you with the latest update.

Need Assistance?

If you have any questions about your order or shipment, our Customer Support team is always happy to help.

Email: customercare@letscurlup.com

Please allow us up to 2 business days to respond to your query.