Shipping and Returns

Shipping Policy

1. Do you deliver all over India?
Yes, we currently ship all across India.

2. What are the shipping charges for my order?
We offer free shipping on all orders.

3. How long does it take to ship an order?
All orders are shipped within 1-2 business days. In rare cases, we may take a little longer to ship your order. We will keep you informed in case of any delay.

4. How long will it take to deliver my order?
All orders are usually delivered in 5-8 working days for major cities and 7-10 days for remote locations from the order date.

5. What happens if I enter the wrong address?
Please email us at customercare@letscurlup.com immediately, mentioning your order number, so that we can fix it for you.

6. Can I ship to multiple addresses at the same time?
We are sorry, but we are unable to ship to multiple addresses at this time. We recommend that you place separate orders for each address.

7. Can I return the package at the time of delivery if I'm not satisfied?
If you believe that the product is not in good condition or if the packaging is tampered with or damaged, please refuse to take delivery of the goods before accepting delivery of the package and send us an email at customercare@letscurlup.com mentioning your order number. We shall make our best efforts to ensure that a replacement delivery is made to you as soon as possible.

Returns

All sales are final, and we do not currently offer returns, refunds, or exchanges. However, we want to make sure that you are always fully satisfied with your order from us. If, for any reason, you feel dissatisfied with your order, please write to us at customercare@letscurlup.com, and we'll do our best to assist you.

Cancellations

If you wish to cancel your order, you can do so within 3 hours of placing it by contacting us at customercare@letscurlup.com and mentioning your order number.

ABOUT CURLUP

If you’re naturally bestowed with curly hair, chances are high that searching for befitting curly hair products is a constant struggle! Since curly and wavy hair textures are especially prone to damage and dryness, choosing the right hair care products that offer sufficient moisture and nourishment is paramount. That’s why we’ve created Curl Up! Our products are uniquely formulated to cater to the needs of naturally curly and wavy Indian hair so you can flaunt your crowning glory! And, it doesn’t stop there - if you’re looking for sulfate, paraben and silicone-free, highly moisturizing hair care solutions, then Curl Up is the one for you! Our products are infused with the right amount of deeply nourishing natural ingredients to make your curls bounce happily ever after!

The Curl Up line

Whether you’re a pro at the Curly Girl Method or just getting started with your Curly Girl Journey, you’ll find using Curl Up’s line greatly rewarding! To make every strand bounce with joy, we recommend a three-step methodology to ensure that your curls get the nourishment they need while looking their best.

1. Cleanse with Curl Moisturizing Shampoo: Lively curls start with a good cleanse. Our Curl Moisturizing Shampoo has natural ingredients like Chia Seed extract, Argan oil, a range of rich antioxidants and Vitamin E. Our moisturizing shampoo is coconut-based, and therefore, helps mildly cleanse your scalp and curls without stripping away natural oils.

How to cleanse: Thoroughly wet your hair and scalp and gently massage the shampoo for a few minutes. Once done, rinse thoroughly. The result is well-moisturized and soft curls!

2. Condition with Curl Hydrating Conditioner: The next step after shampooing is conditioning. Our Curl Hydrating Conditioner is infused with Argan oil, Flax Seed extract, and Chia Seed extracts to offer ultra-lush nourishment for your curls. Moreover, our conditioner offers great slip which makes it easier to detangle your curls.

How to condition: Once done shampooing, apply a generous amount of conditioner all over your curls. If your hair is very frizzy, use more of our Curl Hydrating Conditioner. After applying, leave it on for 3 - 5 minutes, and rinse thoroughly to get hydrated and breakage-free curls.

3. Style with Curl Defining Cream: The last step in attaining gorgeous curls is styling with our leave-in Curl Defining Cream. Packed with nourishing natural ingredients such as Shea butter, Argan oil, Flax Seed extract, and Vitamins A, C, and E, this targeted combo helps reduce frizz and adds more shine and sheen to your curls.

How to style: After conditioning with our Curl Hydrating Conditioner, apply the Curl Defining Cream uniformly on all segments of wet hair. Feel free to experiment a few times to determine the right amount needed for your hair length and texture. Once done, scrunch wet curls upwards with bare hands. Repeat this across segments to encourage well-defined curl patterns. You can either air-dry or diffuse your curls. Once completely dry, gently scrunch your hair to break the cast and get-set to flaunt soft, bouncy curls!

A Curly Girl’s BFF

We have been very particular and meticulous in choosing the right ingredients for your tresses. Our products are cruelty-free and infused with Shea butter, Argan oil, Flax Seed, and Chia Seed extracts to breathe life into your curls. More importantly, they are free from Sodium Lauryl Sulfate (SLS), Alkyl Parabens, non-soluble Silicones, and other moisture-stripping constituents as they cause pretty serious damage, to not just your curls but your body too.

Why Curl Up?

Sulphate-free, Paraben-free, and Silicone-free: Our curly and wavy hair products are completely free of moisture-stripping and damage-causing Sulphates, Parabens and Silicones. The natural ingredients present in our products act gently on your curls and scalp, offering optimal nourishment.
Dermatologically Tested: Our line of curl care goodies have been tried and tested to be effective frizzy hair products that eliminate unwanted frizz and add life and volume to curls.
Infused with Natural Extracts: Our products are loaded with natural ingredients that help deeply nourish your curls. Ingredients like Argan oil, Shea butter, Flax Seed extract, Chia Seed extract, and various other antioxidants and vitamins make our products the ideal choice for your naturally curly and wavy hair.
Not Tested on Animals: Our products are never tested on our furry friends, only on curls.

Perks of using Curl Up

Better Conditioned Hair: Our products are formulated with highly moisturizing elements that replenish moisture and nourishment back to your tresses. This ensures reduced frizz and as a result, less breakage.
Voluminous Curls: Curl Up products help treat your curls and waves the right way by offering only the right curl care. The result is healthy, well-nourished, and breakage-free hair that leads to voluminous and flaunt-worthy curls.
Lasting Shine:Where there is frizz, there is dullness. Our curly hair care products help reduce frizz, thereby adding lasting shine to your curls.
No Harmful Chemicals:By excluding Sulphates, Parabens, and Silicones, we ensure your curls are free of any risk and worry. No nasties, no tough love. Just a whole lot of curl love.

Join Our Curl Family

Your Shopping Cart